The Customer is always right

Three entrepreneurs come together to discover what our customers think of their precious products.

They’re nervous but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

FIRECRACKER FILMS

  • Pilot & Episodes 3, 5, 6 & 7 + OPENING TITLES
  • tx: 24th, 26th, 29th April & 1st May 2019
  • Channel: BBC One / Two
  • Client: firecracker scotland
  • edit producers: Marie Johnston / Hayley Brunton
  • series producer: jennifer gilroy
  • executive producer: elspeth o'hare
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opening titles

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Intros

In this episode we meet Jeremy, Laura and Pawan, all hoping to get a high score from our customers and become today’s winner.

Customer Laura
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backstory

Customer Review
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review

Customer Bulb
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scoreS

Laura is a shoe lover and invented her product out of frustration: her shoes were constantly slipping off her feet. She has created sticky shoe pads – one which attaches to the foot, one to the shoe – that connect together to secure the foot inside shoe to stop slipping.